FAQ

Frequently Asked Questions

💌 When will my order ship?

Most orders are processed within 2–5 business days. You'll receive a shipping confirmation and tracking email as soon as your order is on its way.

📦 Why did I receive my order in multiple packages?

Radiant Zen works with several wellness-focused suppliers. Depending on your items, your order may arrive in separate shipments.

🌸 Can I return my items?

Yes! We accept returns on most unopened items within 14 days of delivery. See our Return Policy for full details.

🚫 What products are final sale?

Due to hygiene standards, opened beauty products, used tools, and final sale items cannot be returned.

✨ Do you ship internationally?

Yes — Radiant Zen ships worldwide! Shipping times may vary based on your location and the product's origin.